For cafes + hospitality
AI for Australian cafes + hospitality groups.
4 locations. 50 staff. Square POS. Deputy rosters drafted by whoever has the time. Instagram run by nobody. Suppliers reordered by texting your barista. We build the ops layer that runs while the front-of-house focuses on the customer.
Built native to
- Square
- Deputy
- Marketman
- Lightspeed
- Tanda
- OpenTable
- Beam
- Beanhunter
What you're doing now · What we'd ship instead
The before/after, in plain numbers.
You, today
Rostering is a Sunday-night ritual
Deputy is a tool, not a brain. You manually balance availability + competence + cost + customer flow every single week.
Social media run by whoever is free
4 GMB profiles, 4 Instagrams, 4 voices. Posts inconsistent. Engagement flat. Reviews unanswered.
Suppliers reordered by SMS, sometimes too late
Coffee beans run out mid-Saturday rush. Milk delivery missed. Your manager texts you mid-service. You text the supplier from the carpark.
Staff turnover 90% annual
You are training someone new every month. The institutional knowledge of how this cafe runs lives in the long-tenure baristas. When they leave, it leaves with them.
You, with us
AI-drafted rosters in Deputy before Monday
Pulls availability, applies your competence + cost rules, balances against last week's sales by hour, drops a draft into Deputy. You review + approve in 15 minutes Sunday night instead of 2 hours.
Cross-location social on a schedule
AI Content Engine drafts posts for all 4 locations weekly. Brand voice locked, location-specific events surfaced. You approve, schedule, done. Engagement consistent across all stores.
Suppliers reorder before you run dry
Inventory agent watches Marketman / supplier data, predicts depletion from sales velocity, places reorders 3 days before stock-out. You stop fielding mid-service texts.
GMB reviews answered within 4 hours
AI drafts review responses in your brand voice. Manager approves in the morning. 4.5★ average maintained without a marketing manager.
Where most cafes + hospitality start
The three packages we'd actually quote you on.
AI Content Engine
A content production line in your brand voice, Instagram, LinkedIn, blog, newsletter, drafted, scheduled, and refined from what actually performs.
Social + reviews + GMB across all your locations, drafted weekly.
$1,500 AUD setup + $499 AUD/month
Read the brief →
AI Inventory Watch
An overnight agent that audits your stock, flags problems, and pings your team before you've finished your coffee.
Supplier reorder agent watching beans, milk, perishables before they run out.
$497 AUD setup + $99 AUD/month
Read the brief →
AI Front Desk
An always-on receptionist for service businesses, answers enquiries after 5pm, books appointments, sends reminders, escalates the tricky ones.
Bookings, function enquiries, catering quotes — replied inside 30 seconds, 24/7.
$1,500 AUD setup + $199 AUD/month
Read the brief →
Still weighing it up?
Honest comparisons vs the alternatives.
Most cafes + hospitality we talk to are also looking at one of these paths. We've written a fair comparison for each.
Real questions cafes + hospitality ask
Common before-you-book questions.
Does this work with Square + Deputy + Marketman together?
Yes — that's the most common Australian hospo stack and what we've already shipped against. We pull from POS for demand signals, Deputy for staff availability, Marketman for stock levels. The agent's job is to make these talk to each other, which is the work currently done by you on Sunday nights.
What about multi-venue groups (5+ locations)?
We work with hospo groups up to ~12 venues. Beyond that you usually need a custom build (around $25k–$40k AUD) because the cross-venue logic gets complex. The productised services scale to ~5 locations comfortably.
Will the AI respond to negative reviews?
It drafts a response, never publishes. Negative reviews go to a manager queue with the AI's suggested reply (which is usually a calm "thanks for the feedback, we'd love to make this right — please reach out to [email]"). You approve, edit, or write your own. Reviews are too sensitive to automate end-to-end.
If you're a cafes + hospitality, book the 30-minute audit.
Jenn maps your business live on the call, names the three highest-ROI agents we'd build for a cafes + hospitality, quotes them fixed AUD on the spot. No deck. No pitch theatre. No obligation.
Or email Jenn directly: jenn@onautopilot.com.au, reply within 1 business day, AEST.