AI consultancy and managed AI · Melbourne

Australia's outsourced AI department.

We put your enquiries, leads and admin on autopilot.

On Autopilot is a Melbourne-based AI consultancy and managed AI provider. We build, run and keep improving the AI systems that answer enquiries, chase leads and handle admin for Australian small and medium businesses. Builds start from $497, and managed AI starts from $1,500 a month.

Free AI audit
$0, 30 min
Quick Start
$497 one-off
AI packages
from $497 + monthly
Managed AI
from $1,500/month

AUD, ex GST. Month to month. You own the code, prompts and settings.

Jenn Yang

You deal with Jenn Yang Founder
Jenn also runs DotVA, an Australian virtual assistant agency. Australian-owned, built on Anthropic's Claude. LinkedIn

Illustration with sample data, not a real customer: an after-hours website enquiry about a burst hot water system arrives, the AI Front Desk recognises it as urgent, replies by SMS, logs the job and alerts the on-call plumber, who takes it from there.

Illustration with sample data: how an AI Front Desk handles an urgent after-hours enquiry sent through a website form.
  • Australian-owned Boring Ventures Pty Ltd, Melbourne. ABN 67 671 943 758.
  • Fixed AUD prices Published on this site, so you know the cost before the call. No hourly billing.
  • Month to month No lock-in. You own the code, prompts and settings.
  • Run in our own businesses The same stack runs DotVA, Hey Bud Skincare and Lead Gen Empire.

The stack Built on Anthropic Claude Claude Code connected to the tools you already run: Shopify, Xero, Cliniko, ServiceM8, HubSpot, Slack, Make, n8n

What does On Autopilot do?

On Autopilot designs, builds and runs AI agents for Australian small and medium businesses. You start with a free 30-minute audit, then either buy one of six fixed-price AI packages or hand the whole job to us as managed AI, where we run, monitor and extend your agents every month. Everything is built on Anthropic's Claude and connected to the software you already use.

  1. Build one thing

    Quick Start build

    $497 one-off, no monthly fee to us

    One automation built, connected to your tools and handed over. The low-risk way to see AI working in your business.

    What a Quick Start includes
  2. Install a proven system

    Six AI packages

    from $497 setup, then $99–499/month

    Fixed-scope systems for front desk, leads, content, stock, bookkeeping support and Claude Code. Live in days, not months.

    Compare the six packages
  3. Have it run for you

    Managed AI

    from $1,500 a month, month to month

    Your outsourced AI department: we run, monitor, fix and keep extending your agents, and report on them every month.

    How managed AI works

The six AI packages and what they cost

On Autopilot AI packages, prices in AUD excluding GST
PackageWhat it doesPrice (AUD, ex GST)Live in
AI Inventory Watch A daily agent that checks your Shopify or Xero stock and messages your team about stockouts, low stock and listing errors before work starts. $497 setup + $99/month 5–7 working days
AI Front Desk Answers website chat, SMS and email enquiries after hours, books appointments into your calendar, sends reminders and hands anything tricky to a person. $1,500 setup + $199/month 7–10 working days
AI Bookkeeping Assist Helps your existing bookkeeper: suggests Xero transaction codes, prepares a month-end draft pack and runs BAS-ready checks for your bookkeeper or BAS agent to review. $1,500 setup + $399/month 10–14 working days
AI Content Engine Drafts a weekly batch of social posts, a blog post and newsletter copy in your voice, for you to approve before anything is scheduled. $1,500 setup + $499/month 10–14 working days
Claude Code Setup Day One working day, done with you: Claude Code installed and configured on your computer, your business context written up, and one real automation built from your own work. $1,500 fixed 1 working day
AI Lead Engine Picks up every new enquiry from your forms and lead ads, scores it against your criteria, drafts a personal reply with a booking link and logs it in your CRM. $2,000 setup + $499/month 10–14 working days

Not sure which fits? That is what the free 30-minute AI audit is for. Full terms and what is not included are on the pricing page.

How much does managed AI cost?

Managed AI from On Autopilot costs $1,500, $2,000 or $4,000 a month (AUD, ex GST), month to month. The tier depends on how many live agents we run for you and how much new building you want each month. You own the code, prompts and settings from day one. While we run an agent it uses our hosting and our Claude API account, and that usage is included in the monthly fee. If you stop, we move it to hosting and an Anthropic account in your name so it keeps running. Claude API usage on most productised agents runs $3–15 a month, and it is included in the monthly fee.

Essential

$1,500 a month

Up to 2 live agents

A small team that wants its front desk and one workflow run, monitored and kept working without managing it themselves.

  • Up to 2 live agents run and maintained
  • Monitoring, and fixes when a connected tool changes
  • A monthly plain-English report: what ran, what it handled, what is next
  • A named contact who knows your business
  • A quarterly review of what to keep, change or switch off
Start with a free audit

Scale

$4,000 a month

Live agents within the agreed scope

A multi-site or higher-volume business that would otherwise be hiring an in-house AI specialist.

  • Everything in Growth
  • Live agents within the agreed scope
  • A roadmapped build-out across the business
  • Custom builds: internal tools, integrations and reporting
  • Optional: a DotVA virtual assistant for the work that needs a person
Start with a free audit

Two things cost $497, and they are different: the Quick Start build is $497 one-off for one automation with no monthly fee to us, while AI Inventory Watch is $497 to set up plus $99 a month. Read how managed AI works.

What have we built with this stack?

We run our own businesses on the same stack we sell. The four systems below are live in businesses we own (DotVA, Hey Bud Skincare and Lead Gen Empire), built with Claude and Claude Code. They are our own work, not client case studies.

  • Hey Bud Skincare · Our own Shopify skincare brand

    A daily Shopify inventory system

    At 6am every day (with a second run at 8:15pm) it syncs warehouse stock and Shopify sales, raises stock and reorder alerts, drafts purchase orders for a person to approve and puts a Claude-written daily brief on the dashboard. Critical problems are emailed. Built by Ollie Watts, who is not a developer, with Claude Code. AI Inventory Watch is based on it.

    Claude Code · Claude API · Shopify Admin API · Linux server + cron

    Read how it was built
  • DotVA · Our own virtual assistant agency

    A website lead pipeline

    Every enquiry form posts to a Cloudflare Worker that blocks spam, scores the lead, separates job applicants from buyers, stores it in a lead database and pushes it to a dashboard and the team’s sales pipeline.

    Cloudflare Workers · Cloudflare D1 · Turnstile · Resend

  • DotVA · Our own virtual assistant agency

    DotVA HQ, an internal operations platform

    The internal system DotVA runs on for invoicing, payroll and client onboarding, built and maintained with Claude Code.

    Claude Code · Next.js · PostgreSQL

  • Lead Gen Empire · Our own network of comparison websites

    A 20-site comparison network

    Twenty Australian comparison websites built, audited and maintained with Claude Code from one codebase, with a daily automated briefing.

    Claude Code · Astro · Cloudflare

    Read how it was built

Who is On Autopilot for?

Australian small and medium businesses that run on enquiries, bookings and admin: trades, clinics, e-commerce brands, real estate, professional services and agencies. Usually owner-led teams already using software like Shopify, Xero, Cliniko or ServiceM8 who want AI working inside those tools, not another app to learn.

There are guides for 19 specific business types, from electricians to veterinary clinics. Find your business type or book a free AI audit.

How does working with On Autopilot work?

Three steps. A free 30-minute audit with Jenn to find the work worth automating and price it. A build, connected to your existing tools and tested on your real data before anything goes live (5 to 14 working days for most packages). Then we run it: hosting, Claude API usage, monitoring and fixes are covered by the monthly fee.

  1. 01

    Free audit

    A 30-minute video call with Jenn. We go through where your team's time goes and which tools you run, then name the first one to three systems worth building, with fixed AUD prices. No charge, no obligation.

  2. 02

    Build and test

    We connect to your tools with the least access needed (read-only wherever possible), build on Claude, and test against your real data in private first. You see and approve it before customers or staff do. Most packages go live in 5 to 14 working days.

  3. 03

    Run and improve

    It runs every day. The monthly fee covers hosting, Claude API usage, monitoring, fixes when a connected tool changes, and small tweaks. Want more built over time? That is managed AI. Either way, you own the code, prompts and settings.

How does On Autopilot compare with doing it yourself or hiring?

Doing it yourself is cheapest but stalls at connecting AI to your real systems. A freelancer can build, but rarely runs it afterwards. Hiring costs from about $65,000 a year for an admin role at the award minimum. On Autopilot builds the system and keeps it running for a fixed monthly fee, from $497 to start.

Ways to get AI working in an Australian small business, compared
OptionTypical costGood forWhere it falls short
Do it yourself with ChatGPT or Claude A subscription per person Cheap, fast to try, great for drafting and one-off questions. Chat windows do not run on their own. Connecting them to your booking system, inbox or Xero, and keeping that working, is the hard part.
A freelancer Quoted per job Can be cheap for a well-defined build. Usually ends at handover. When a tool changes underneath the build, nobody is responsible for fixing it.
Hiring a person From about $65,000 a year for an admin role (award minimum plus super) A person for judgement calls and relationships. Weeks to recruit, one person to cover leave, and still no system running after hours.
A consultancy or transformation firm Usually a large project fee Strategy and change management for big organisations. Built for enterprise budgets and timelines, and the build is often a separate project.
On Autopilot From $497, or managed from $1,500 a month Built and then run for you, at a fixed AUD price, on the tools you already use. Not the right fit if you need a full in-house data team, or want regulated advice (clinical, legal, tax) automated. We will not build that.

Hiring figure: a full-time Level 2 clerk under the Clerks (Private Sector) Award earns at least $1,119.10 a week from 1 July 2026 (Fair Work pay guide), about $58,200 a year, plus 12% super (ATO). Before payroll tax, workers' compensation and leave cover. As at October 2026.

What you can count on

  • You own everything

    You own the code, prompts and settings from day one. While we run an agent it uses our hosting and our Claude API account, and that usage is included in the monthly fee. If you stop, we move it to hosting and an Anthropic account in your name so it keeps running.

  • Built on Claude

    We build on Anthropic's Claude models and Claude Code. Under Anthropic's commercial terms, data sent through the API is not used to train their models.

  • Straight about your data

    Claude runs on servers outside Australia. Each agent sees only the data its job needs, and we document what goes where so you can cover it in your privacy policy under the Australian Privacy Principles.

  • A real Australian business

    Boring Ventures Pty Ltd (ABN 67 671 943 758), Melbourne. You deal with founder Jenn Yang, not a call centre.

Free tools · no email needed for the result

How much could AI save your business?

The AI Savings Estimator takes five inputs (industry, team size, admin hours, the share AI takes over and hourly cost) and gives a modelled AUD figure plus the first system worth building. For the bigger picture, the 2026 Australian Small Business AI Cost Index models cost, saving and payback for 12 common workflows from public wage and pricing data, with every assumption shown.

Run the AI Savings Estimator Read the AI Cost Index

Questions owners ask before they start

What is On Autopilot?

On Autopilot is an Australian AI consultancy and managed AI provider based in Melbourne, run by Boring Ventures Pty Ltd (ABN 67 671 943 758). It builds, runs and keeps improving AI systems that answer enquiries, chase leads and handle admin for Australian small and medium businesses. Founder Jenn Yang runs the free 30-minute AI audit that every engagement starts with.

How much does AI automation cost for a small business in Australia?

With On Autopilot, a Quick Start build (one automation, handed over) is $497 one-off. Productised AI packages run from $497 setup plus $99 a month up to $2,000 setup plus $499 a month. Managed AI is $1,500, $2,000 or $4,000 a month. All prices are AUD, ex GST, and monthly fees are month to month.

How much does an AI receptionist cost?

On Autopilot's AI Front Desk costs $1,500 to set up and $199 a month (ex GST). It answers website chat, SMS and email enquiries after hours, books into your existing calendar, sends reminders and hands anything urgent or unusual to a person. It is usually live in 7–10 working days.

Why do the Quick Start and AI Inventory Watch both cost $497?

They are different things. The Quick Start build is $497 one-off: one automation of your choice, built and handed over. No monthly fee to us; running costs such as SMS, Claude API or an automation platform are billed to your own accounts. AI Inventory Watch is a specific stock-monitoring agent that costs $497 to set up plus $99 a month, which covers hosting, Claude API usage and monitoring.

Do I need to know anything about AI?

No. You tell us what is eating your time and which tools you use; we design, build, test and run the system. You approve how it behaves before it goes live, and you get a plain-English walkthrough at handover.

What tools do you work with?

The ones you already run. Common ones are Shopify, Xero, Cliniko, ServiceM8, HubSpot, Slack, Gmail and Outlook, Google Workspace, Make and n8n. We build on Anthropic's Claude and connect it to your systems, rather than moving you onto a new platform.

Am I locked in, and who owns what you build?

No lock-in: monthly fees and managed AI are month to month. You own the code, prompts and settings from day one. While we run an agent it uses our hosting and our Claude API account, and that usage is included in the monthly fee. If you stop, we move it to hosting and an Anthropic account in your name so it keeps running.

Will AI replace my staff?

That is not how we build. The agents take repetitive work off your team (after-hours replies, follow-ups, data entry, first drafts) and hand anything that needs judgement to a person. Licensed or regulated work, such as clinical advice, legal advice or lodging a BAS, always stays with your qualified people.

Book a free AI audit

Tell us a little about your business. We reply personally within one business day (Melbourne time) to book a 30-minute video call with Jenn, where she maps where your time goes, names the first systems worth building and gives you fixed AUD prices. No obligation.

Free, no obligation. We reply personally within one business day (Melbourne time).