What is managed AI?
Managed AI is an ongoing service where a specialist builds, runs, monitors and improves the AI systems in your business for a monthly fee, the way a managed IT provider looks after your computers and network. You get working AI without hiring an AI specialist or managing the systems yourself.
How much does managed AI cost in Australia?
On Autopilot's managed AI costs $1,500, $2,000 or $4,000 a month (AUD, ex GST): Essential (up to 2 live agents), Growth (up to 4 live agents, plus one new agent or material improvement a month) and Scale (live agents within an agreed scope and a roadmapped build-out). Month to month, no lock-in.
How is this different from buying a productised package?
A package is one system: a setup fee, then a monthly fee to host and look after that one agent. Managed AI covers all of your agents, keeps building new ones at the pace of your tier, and adds monthly reporting and planning. Many businesses start with one package to see it working, then move to managed AI.
Am I locked in?
No. Retainers and monthly fees are month to month. There is no lock-in contract. You own the code, prompts and settings from day one. While we run an agent it uses our hosting and our Claude API account, and that usage is included in the monthly fee. If you stop, we move it to hosting and an Anthropic account in your name so it keeps running.
Can I change tiers?
Yes, from one month to the next. Move up when you want more built, or down in a quiet quarter.
Do you replace my IT provider or my staff?
No. We look after the AI layer and work alongside your IT provider. The agents take repetitive work off your team; anything that needs judgement goes to a person, and regulated work (clinical, legal, financial or tax advice) always stays with your qualified people.
Who will I deal with?
Founder Jenn Yang, from the first audit call. On Autopilot is run by Boring Ventures Pty Ltd (ABN 67 671 943 758) in Melbourne, and invoices come from that Australian company.