Guides library
AI playbooks for Australian small business.
Practical guides for Australian owners: what AI costs in AUD, what the privacy rules say, and how to set it up in the tools you already run. Browse them all, or by the job you're trying to get done.
AI for Australian accountants and bookkeepers using Xero
How Australian accountants, bookkeepers and BAS agents can use AI with Xero: what JAX does at no extra cost, safe workflows, limits and Claude vs ChatGPT.
allied-healthAI for Australian allied health practices: what's allowed
How Australian allied health practices can use AI scribes, intake summaries and booking agents within AHPRA, TGA and Privacy Act rules, with consent steps.
hospitalityAI for Australian cafes and restaurants: what's worth using
AI that is worth using in an Australian cafe or restaurant: review replies, captions, supplier emails and enquiries. What to skip, the rules and AUD costs.
dentalAI for Australian dental practices: recalls, notes, reviews
How Australian dental practices can use AI for recalls, clinical notes, Google review replies and treatment-plan letters, within AHPRA and Spam Act rules.
legalAI for Australian law firms: what's allowed and what helps
Australian lawyers can use ChatGPT or Claude within the 2024 joint statement and NSW Practice Note SC Gen 23. What's allowed, what's safe and what helps.
real-estateAI for Australian real estate agents: listings and leads
How Australian real estate agents can use AI for listings, vendor reports and enquiry follow-up, plus the consumer law, spam and NSW rental photo rules.
shopifyAI for Australian Shopify stores: what to automate first
Sidekick is already in your Shopify plan. What to automate next on an Australian store, in order, with tools, AUD costs and the ACL and Spam Act rules.
tradesAI for Australian tradies: quotes, invoices and enquiries
How Australian tradies can use AI for quotes, overdue invoices and after-hours enquiries, starting with the AI already in ServiceM8, Tradify and Xero.
cross-industryAI receptionist for Australian business: costs and setup
An AI receptionist answers enquiries, books jobs and hands urgent ones to a person, 24/7. What it costs in AUD, the rules, and how to set one up properly.
Privacy + ComplianceIs customer data safe in ChatGPT or Claude in Australia?
Personal ChatGPT and Claude plans can train on your chats unless you opt out. What never to paste into AI and which plans suit Australian client data.
Cross-industryIs it legal to use AI in your Australian business?
Yes. Australia has no AI Act, so the Privacy Act, Consumer Law, Spam Act and your industry's rules apply. What is legal, use by use, and what is coming.
Build + OperateAI agents for Australian small business: when to build one
An AI agent does a job on its own, like answering enquiries or checking stock each morning. When a small business should build one, what it costs, the risks.
cross-industryHow to choose an AI consultant or agency in Australia
How to pick an AI consultant or agency in Australia: the questions to ask, what fair pricing looks like in AUD, the red flags, and who should own the code.
Cross-industryClaude vs ChatGPT vs Gemini for Australian small business
ChatGPT Plus, Claude Pro and Google AI Pro each cost about $33 a month in Australia. Which suits your business, and which plans keep client data safe.
Getting startedHow to use Claude for small business: a beginner's guide
Claude is free to start and Claude Pro is US$20 a month (about A$33 with GST). How to set it up safely, what to ask first, and the prompts that do useful work.
virtual-assistantsCan AI replace a virtual assistant? What to expect
Can AI replace your virtual assistant? From the people behind an Australian VA agency: which tasks AI handles well, which need a person, and the costs.
cross-industryWhat is managed AI? The AI department model explained
What managed AI means, how the outsourced AI department model works, what it costs in AUD, and when it makes sense instead of hiring or doing it yourself.
Cross-industryAI tools for Australian small business: what to buy
Buy AI in this order: free tools, one $33 chat plan, the AI already in Xero, Shopify or ServiceM8, then automation. With AUD prices and what to skip.
Getting started and buying well
Which tools, what they cost in AUD, and who to hire.
AI agents for Australian small business: when to build one
An AI agent does a job on its own, like answering enquiries or checking stock each morning. When a small business should build one, what it costs, the risks.
cross-industryHow to choose an AI consultant or agency in Australia
How to pick an AI consultant or agency in Australia: the questions to ask, what fair pricing looks like in AUD, the red flags, and who should own the code.
Cross-industryClaude vs ChatGPT vs Gemini for Australian small business
ChatGPT Plus, Claude Pro and Google AI Pro each cost about $33 a month in Australia. Which suits your business, and which plans keep client data safe.
Getting startedHow to use Claude for small business: a beginner's guide
Claude is free to start and Claude Pro is US$20 a month (about A$33 with GST). How to set it up safely, what to ask first, and the prompts that do useful work.
virtual-assistantsCan AI replace a virtual assistant? What to expect
Can AI replace your virtual assistant? From the people behind an Australian VA agency: which tasks AI handles well, which need a person, and the costs.
cross-industryWhat is managed AI? The AI department model explained
What managed AI means, how the outsourced AI department model works, what it costs in AUD, and when it makes sense instead of hiring or doing it yourself.
Cross-industryAI tools for Australian small business: what to buy
Buy AI in this order: free tools, one $33 chat plan, the AI already in Xero, Shopify or ServiceM8, then automation. With AUD prices and what to skip.
Privacy and the rules
What the Privacy Act, AHPRA, ASIC and the ACL mean for AI.
Is customer data safe in ChatGPT or Claude in Australia?
Personal ChatGPT and Claude plans can train on your chats unless you opt out. What never to paste into AI and which plans suit Australian client data.
Cross-industryIs it legal to use AI in your Australian business?
Yes. Australia has no AI Act, so the Privacy Act, Consumer Law, Spam Act and your industry's rules apply. What is legal, use by use, and what is coming.
Enquiries and bookings
After-hours replies, appointment booking, reminders.
AI for Australian allied health practices: what's allowed
How Australian allied health practices can use AI scribes, intake summaries and booking agents within AHPRA, TGA and Privacy Act rules, with consent steps.
dentalAI for Australian dental practices: recalls, notes, reviews
How Australian dental practices can use AI for recalls, clinical notes, Google review replies and treatment-plan letters, within AHPRA and Spam Act rules.
tradesAI for Australian tradies: quotes, invoices and enquiries
How Australian tradies can use AI for quotes, overdue invoices and after-hours enquiries, starting with the AI already in ServiceM8, Tradify and Xero.
cross-industryAI receptionist for Australian business: costs and setup
An AI receptionist answers enquiries, books jobs and hands urgent ones to a person, 24/7. What it costs in AUD, the rules, and how to set one up properly.
Leads and sales
Qualify enquiries, reply in minutes, book the call.
AI for Australian law firms: what's allowed and what helps
Australian lawyers can use ChatGPT or Claude within the 2024 joint statement and NSW Practice Note SC Gen 23. What's allowed, what's safe and what helps.
real-estateAI for Australian real estate agents: listings and leads
How Australian real estate agents can use AI for listings, vendor reports and enquiry follow-up, plus the consumer law, spam and NSW rental photo rules.
Finance and admin
Xero categorisation, month-end prep, BAS-ready checks for your bookkeeper.
Retail, hospitality and operations
Stock, reviews, suppliers and daily ops.
AI for Australian cafes and restaurants: what's worth using
AI that is worth using in an Australian cafe or restaurant: review replies, captions, supplier emails and enquiries. What to skip, the rules and AUD costs.
shopifyAI for Australian Shopify stores: what to automate first
Sidekick is already in your Shopify plan. What to automate next on an Australian store, in order, with tools, AUD costs and the ACL and Spam Act rules.
Want it built for your business instead?
On Autopilot is a Melbourne AI consultancy that builds and runs AI for Australian small businesses. Start with a free 30-minute AI audit with Jenn Yang. Fixed AUD pricing from $497, managed AI from $1,500 a month, month to month.