Q&A

How much does it cost to automate a trades business in Australia?

Short answer

For an Australian trades business, the two automations that pay off fastest are a missed-call AI front desk and automated quote and invoice follow-up. A done-for-you AI front desk runs around $1,500 AUD setup plus $199/month plus GST, and a productised follow-up build starts from $497 AUD plus GST, with a small monthly run cost. An ongoing managed AI department runs $1,500 to $4,000 AUD per month plus GST. The real question is what a missed call costs you, because for most trades it pays for itself fast.

For an Australian trades business, the honest answer is that two automations do most of the work, and both pay for themselves fast if you are missing calls or chasing paperwork. Here are the real AUD numbers.

The two automations that matter most for trades

1. Missed-call AI front desk

You cannot answer the phone with your hands full on a job, and a missed call is usually a missed booking, the caller just rings the next tradie on the list. An AI front desk answers the call, qualifies it, and books the job straight into your calendar while you keep working. For most trades this is the single highest-value automation.

  • Cost: around $1,500 AUD setup plus $199/month, plus GST
  • What it does: answers 24/7, qualifies the caller, books the job, texts a confirmation, escalates the calls that need you

See exactly how it works in can AI answer my phone and book appointments.

2. Quote and invoice follow-up

The other money leak in a trades business is paperwork that does not get chased: quotes that never got a reply, invoices that sit unpaid. AI can automatically follow up every quote and nudge overdue invoices, so you stop leaving money on the table without nagging anyone yourself.

  • Cost: a productised build from $497 AUD plus GST, with a small monthly run cost
  • What it does: chases unanswered quotes on a schedule, sends invoice reminders, flags the ones that need a personal call

It plugs into the software you already run

The point of automating a trades business is not to make you switch systems. The AI plugs into the job management software you already use, ServiceM8, simPRO, Tradify or similar, so your scheduling and invoicing stay in one place. The first thing we ask is which tool you run, because the build is shaped around it. Whether you are an electrician, plumber, builder or roofer, the pattern is the same, see AI for electricians and AI for plumbers for niche-specific detail.

What it costs all in

What you wantCost (AUD, plus GST)
Missed-call AI front desk~$1,500 setup + $199/mo
Quote/invoice follow-up buildfrom $497 + small run cost
Ongoing managed AI department$1,500 to $4,000/mo

The managed AI department option is for trades businesses that want someone to keep building, running and expanding their automation over time rather than buying one piece. Most tradies start with the front desk and add from there.

The missed-call maths: does it pay for itself?

This is the only sum that matters. Work out what a missed call costs you. If your average job is worth $300 and you miss even two calls a week, that is roughly $2,400 a month walking out the door, and an AI front desk at $199/month pays for itself many times over. If you rarely miss a call, you may not need it yet.

That is exactly what a free AI audit works out, the missed-call number, the right automation, and whether it is worth it, before you spend a cent. For the broader small-business picture beyond trades, see how much does it cost to automate a small business in Australia.

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