AI for finance
AI for Australian financial advisers.
The advice is the easy part. The hard part is the fact-find collection, the annual-review scheduling, the fee-consent renewals that cannot lapse, and the compliance file behind every client. We build the AI that carries all of that, books the meetings, collects the documents, runs the reminders, preps the file. The advice and the Statement of Advice stay with you.
Plugs into the stack you already run
- Xplan or AdviserLogic (advice software + CRM)
- your CRM and client portal (client records + comms)
- Class or BGL (SMSF + investment admin, where relevant)
- a document-collection and e-signature tool (fact-find, fee consents)
- your calendar + practice email (review scheduling)
What can AI actually do for a financial advice practice?
It carries the admin around the advice, not the advice itself: it books review meetings, collects fact-find documents, chases the information you need before an appointment, and runs the annual-review and ongoing-fee-consent reminders so a renewal is never missed. It preps the compliance file and drafts routine client comms in your voice for your review. It never gives financial product advice, never prepares a Statement of Advice and never recommends a product. The licensed adviser gives all advice and signs every document; the AI runs the admin underneath.
The one that eats the week
What actually swamps a financial adviser.
Fact-find and annual-review admin. Every piece of advice needs a current fact-find, the income, assets, liabilities, insurances and goals, collected and kept up to date, and every ongoing client needs an annual review with the documents gathered beforehand and the ongoing-fee consent renewed on time. Across a client book, scheduling those reviews, chasing the fact-find documents in advance, and tracking which fee consents fall due is a constant, repetitive load that has nothing to do with the advice and everything to do with whether the practice stays compliant and on schedule.
What you're doing now · What we'd ship instead
The before and after, in plain terms.
You, today
Annual reviews are a scheduling treadmill
Every ongoing client needs a review every year, and booking them, rebooking the no-shows and gathering the documents beforehand is a constant load that never clears.
A missed fee consent is a compliance failure
Ongoing fee arrangements must be renewed and consented in writing each year. Miss one and you cannot charge the fee, and you have a breach to manage. Tracking them by hand is risky.
The fact-find is never current when you need it
Before a review or new advice you need an up-to-date picture, income, assets, insurances, goals, and chasing those documents in advance falls on whoever has time, which usually means it is late.
Compliance-file prep eats adviser and paraplanner hours
The file behind every piece of advice has to be assembled and complete. Gathering the inputs for it is repetitive work that pulls qualified people off the advice.
Routine client comms pile up
Meeting confirmations, document requests, review reminders, 'we still need X'. Necessary, repetitive, and currently written one at a time.
Onboarding a new client is slow and document-heavy
Engagement, fact-find, authorities, product paperwork. It is a stack of admin before the advice can even begin, and it always competes with live client work.
You, with us
Reviews booked and documents collected in advance
The agent schedules the annual review, gathers the fact-find documents beforehand, and rebooks the no-shows, so you walk into every review with a current picture.
Fee consents tracked, nothing lapses
The agent watches every ongoing-fee arrangement and flags the renewal and written consent before it falls due, so a missed consent stops being a compliance risk.
The fact-find kept current automatically
Document requests go out and get chased on a schedule, so the client picture is up to date before a review or new advice, not scrambled together on the day.
Compliance file prepped for your review
The agent assembles the inputs and the checklist so the file is ready for the adviser or paraplanner to complete and the adviser to sign, faster.
Routine client comms drafted for approval
Confirmations, document requests and review reminders are drafted in your voice for review, not written from scratch every time.
Your licensed time goes to advice
With the scheduling, chasing and file-prep carried, the adviser spends their hours on the advice and the client relationship, which is the only part that needs the licence.
A financial advice practice has its value concentrated in one place: the advice, given by a licensed person, supported by a Statement of Advice. Everything else, and there is a great deal of everything else, is admin. The fact-find collection, the annual-review scheduling, the fee-consent renewals that cannot lapse, the compliance file behind every recommendation. The problem for most practices is that this admin lands on the same licensed people who should be advising, so the most regulated, highest-value hours in the business get spent chasing documents.
That is the lever an AI agent pulls.
Fact-find and review admin is the load that never clears
Sit in any advice practice and the same jobs are eating the week. Every ongoing client needs a review every year, so the calendar is a treadmill of booking, rebooking and gathering documents beforehand. Every piece of advice needs a current fact-find, and chasing that picture, income, assets, insurances, goals, falls to whoever has time, which means it is usually late. None of it is hard. All of it is relentless, and it has nothing to do with the advice itself.
An AI agent trained on your practice’s voice takes this on. It schedules the reviews and rebooks the no-shows, it sends the document requests and chases them until the fact-find is current, so you walk into every meeting with a complete picture instead of building one on the day. The licensed people stop being the chase team and go back to advising.
Fee consents and compliance-file prep: the obligations you cannot miss
Past the scheduling sits the part that carries real risk. Ongoing fee arrangements must be renewed and consented in writing each year. Miss one and you cannot charge the fee, and you have a breach to manage. Tracking dozens of consent dates by hand is exactly the kind of job that slips. And behind every piece of advice is a compliance file that has to be complete, with the inputs gathered, which is repetitive work that pulls qualified people off the advice.
The agent watches every ongoing-fee arrangement and flags the renewal and written consent before it falls due. It assembles the inputs and the checklist so the compliance file is ready for the adviser or paraplanner to complete. This is not new work being created. It is the obligation-tracking and prep that quietly cap the practice, finally being carried, with the adviser always confirming the substance.
Where the line sits, and it does not move
This is the part that matters most, and it is absolute. Providing financial product advice to retail clients is heavily regulated under the Corporations Act 2001 and overseen by ASIC. It requires an AFSL or authorisation, and personal advice must be supported by a Statement of Advice prepared and signed by the licensed adviser. An AI agent holds no licence and must never give advice, recommend or compare a product, prepare a Statement of Advice, or interpret a client’s financial position. It books meetings, collects documents, runs the review and fee-consent reminders and preps the file. The licensed adviser gives all advice, signs every document, and carries the licensing and professional-standards obligations. Anything that touches advice is routed straight to the adviser, never answered by the agent.
A steady drumbeat, not a season
The load here is not seasonal in the trade sense. Annual reviews and fee-consent renewals fall due across the whole year by client anniversary, so the scheduling and chasing never let up, with a predictable bunch around end of financial year as clients act before 30 June. That steady drumbeat is exactly where an always-on agent earns its keep, keeping the review and consent calendar moving every week instead of in panicked catch-up runs when a deadline looms.
If your practice sits alongside accounting or bookkeeping work, the bookkeeping overview maps that side of the stack, and the AI for Australian financial planners guide goes deeper on what AI can and cannot do in an advice practice. When you are ready, book a free 30-minute audit and Jenn will name the two or three agents worth building first for your practice, quoted fixed in AUD.
Concrete, not hand-wavy
What the AI actually does for a financial adviser.
- Schedules annual review meetings across the client book and rebooks no-shows.
- Collects and chases fact-find documents in advance so the client picture is current before a meeting.
- Tracks ongoing-fee arrangements and flags the annual renewal and written fee consent before it falls due.
- Assembles the inputs and checklist for the compliance file for the adviser or paraplanner to complete (not the advice).
- Drafts routine non-advice client comms, confirmations, document requests, review reminders, in your voice for approval.
- Runs new-client onboarding: engagement, fact-find request, authorities, document collection.
- Triages inbound client email and routes anything touching advice straight to the licensed adviser.
- Keeps client records and the review calendar current in Xplan or AdviserLogic.
Where the line sits
Providing financial product advice to retail clients is heavily regulated under the Corporations Act 2001 and overseen by ASIC: it requires an Australian Financial Services Licence (AFSL) or authorisation as a representative, personal advice must be supported by a Statement of Advice, and ongoing fee arrangements carry annual renewal and written fee-consent obligations under Part 7.7A. An AI agent holds no licence and must never give financial product advice, never recommend or compare a product, never prepare a Statement of Advice, and never interpret a client's financial position. It books meetings, collects fact-find documents, runs annual-review and fee-consent reminders, supports compliance-file preparation and drafts routine non-advice comms for review. The licensed adviser gives all advice, prepares and signs every Statement of Advice, and carries the licensing and professional-standards obligations. Anything that touches advice is routed to the adviser; the AI runs the admin underneath, never the advice itself.
The cost question, answered straight
What this runs for a financial adviser.
A financial advice practice is constrained by licensed adviser hours, and a large share of those hours go to scheduling, document-chasing and compliance-file prep, none of which needs a licence. Move that to an always-on agent and the adviser spends their time on advice and clients, the only part that carries the fee and needs the AFSL. Add the missed fee consents avoided, each one a compliance event, and the system pays for itself well inside the first review cycle.
Where most financial advisers start
The packages we'd actually quote you on.
AI Front Desk
An always-on receptionist for service businesses, answers enquiries after 5pm, books appointments, sends reminders, escalates the tricky ones.
The flagship for an advice practice. Books reviews, collects fact-find documents and triages inbound client comms to the adviser.
$1,500 AUD setup + $199 AUD/month
Read the brief →
AI Lead Engine
Every enquiry triaged, qualified and replied to in your voice, in under 5 minutes, even at 11pm on a Sunday.
Nurtures prospective clients and keeps the review and fee-consent reminder cadence running so nothing goes cold or lapses.
$2,000 AUD setup + $499 AUD/month
Read the brief →
Claude Code Setup Day
One intensive day. Claude Code live on your laptop. CLAUDE.md tuned to your business. First agent shipped. You leave knowing how to run it.
A fixed one-day onsite to wire the agent into your exact Xplan or AdviserLogic workflow, review calendar and consent tracking.
$1,500 AUD fixed
Read the brief →
The short version
- The killer workflow for an advice practice is fact-find and annual-review admin: scheduling reviews, chasing documents in advance and tracking fee consents, a relentless load that has nothing to do with the advice and everything to do with staying compliant and on schedule.
- AI carries the scheduling, document-collection, review and fee-consent reminders and compliance-file prep, while the licensed adviser gives all advice and signs every Statement of Advice.
- Financial product advice is heavily regulated under the Corporations Act 2001 and ASIC, requires an AFSL and a Statement of Advice, and ongoing fee arrangements carry annual renewal and written consent obligations; the AI never advises and routes anything touching advice to the adviser.
- Move the admin to an always-on agent and the adviser's licensed hours go to advice and clients, while a missed fee consent, each one a compliance event, stops being a risk.
Real questions financial advisers ask
Before-you-book questions.
Will the AI give financial advice to my clients?
No, never, and that is the whole design. Providing financial product advice to retail clients is heavily regulated under the Corporations Act 2001, requires an AFSL or authorisation, and personal advice must be supported by a Statement of Advice prepared and signed by the licensed adviser. The AI holds no licence and never gives advice, recommends a product, or prepares a Statement of Advice. It books meetings, collects fact-find documents, runs review and fee-consent reminders and preps the compliance file. The licensed adviser gives every piece of advice and signs every document. Anything that touches advice is routed straight to you.
Does it work with Xplan or AdviserLogic?
Yes. We build around the advice software and CRM you already run. The agent reads your client records and review calendar, knows which reviews and fee consents are due, and chases the right documents from the right client ahead of each meeting. We do not migrate you off Xplan or AdviserLogic; we add the scheduling, the document-collection and the consent-tracking layer on top of it.
How does it handle ongoing fee consents?
It tracks every ongoing-fee arrangement against its renewal date and flags the annual renewal and written consent before it falls due, so you act in time. It prepares and chases the consent document for the client to sign, but the adviser confirms the arrangement and the fee. It does not decide or set fees and it does not give advice. It is a tracking and chasing layer over an obligation that is easy to miss by hand, with the adviser always in control of the substance.
Is client financial data safe with an AI agent?
Yes. Access is role-scoped to the documents and functions the agent needs, credentials are held in a managed vault, and the practice keeps the master controls and the audit trail. The agent works within the boundary you set, and anything touching advice or a client's financial position is routed to the adviser rather than answered. For a practice holding sensitive client data, the same care you apply to a staff hire applies here, with access granted and revoked centrally.
We build this Australia-wide
Every agent we ship is remote-first, so we work with financial advisers across the country. AI consultants in Melbourne, Sydney, Brisbane, Perth, Adelaide, Canberra, Gold Coast, Newcastle , or anywhere in Australia.
If you run a financial adviser business, book the 30-minute audit.
Jenn maps your business live on the call, names the two or three highest-ROI agents we'd build for a financial adviser, and quotes them fixed in AUD on the spot. No deck. No pitch theatre. No obligation.
Or email Jenn directly: jenn@onautopilot.com.au, reply within 1 business day, AEST.